FAQs
Frequently Asked Questions (FAQs)
Find answers to some of the most common questions about our blinds, flooring products, delivery, installation, and maintenance.
What products do you offer?
We supply a wide range of window blinds and flooring solutions, including roller blinds, zebra blinds, vertical blinds, Venetian blinds, SPC flooring, vinyl flooring, carpet tiles, and wall-to-wall carpets.
Do you provide installation services?
Yes. Professional installation services are available for all blinds and flooring products to ensure accurate fitting and a high-quality finish.
Do you offer free site visits?
Yes. Site visits can be arranged for measurements, product recommendations, and quotations before installation.
Can I order custom-sized blinds?
Yes. All blinds can be custom-made to fit your window dimensions for a perfect fit.
How are your products priced?
Blinds and flooring are generally priced per metre unless otherwise specified. The final cost depends on the product selected and the required dimensions.
How long does installation take?
Most residential installations are completed within a day. Larger commercial projects may require additional time depending on the size and complexity of the project.
Do you deliver across Kenya?
Yes. We deliver throughout Kenya.
How long does delivery take?
Same-day delivery is available within Nairobi for eligible orders. Deliveries outside Nairobi are typically completed within 3 business days.
Can I request a quotation before purchasing?
Yes. You can request a free quotation based on your measurements or arrange for a site visit for accurate measurement and pricing.
Which spaces are suitable for your products?
Our products are suitable for homes, offices, schools, hospitals, hotels, churches, banks, apartments, retail shops, restaurants, and other commercial buildings.
Are your flooring products waterproof?
SPC flooring is highly water-resistant and suitable for areas where moisture resistance is important. Product suitability may vary depending on the flooring type selected.
How do I clean my blinds?
Dust blinds regularly using a soft cloth or vacuum with a brush attachment. Wipe stains gently with a damp microfiber cloth and avoid harsh cleaning chemicals.
How do I maintain my flooring?
Sweep or vacuum regularly, mop using a damp microfiber mop with a suitable floor cleaner, and clean spills promptly to maintain the floor’s appearance.
What payment methods do you accept?
We accept payments via Mobile Money and Bank Transfer.
How do I place an order?
Contact us by phone, email, or through the website. Our team will guide you through product selection, measurements, quotation, payment, delivery, and installation.